Authorized use
AltraSync may only be used by authorized company users for legitimate therapy operations, audit, billing, support, and administrative workflows.
User responsibilities
- Keep login credentials private.
- Use only the company/client records you are authorized to access.
- Do not upload unnecessary PHI or unrelated documents.
- Review AI-generated suggestions before relying on or sending them.
- Report suspected security or privacy issues immediately.
System limits
AltraSync provides operational support and document review workflows. It does not replace professional clinical judgment, payer requirements, legal advice, or each organization's compliance program.
Support
Questions about access, privacy, or support can be sent through the Support Center or to support@altrasync.com.